Contact Floodmasters / Request Service

Need emergency restoration or have questions about a recent loss? Floodmasters works directly with homeowners and property managers to coordinate timely, professional service. Call 678-682-9750for immediate assistance or use the contact form below to request service or an estimate.

Contact Floodmasters

We provide 24/7/365 emergency response for water, mold, sewage, and fire damage. For the quickest response, call 678-682-9750. If you prefer written contact, complete the form and we will reply promptly during business hours or sooner for emergencies.

Learn more about our scope of work at our Services page and review what to expect on Emergency Response . These pages can help you describe the situation when you call or submit the form.

What to have ready

1. Property address and unit number
2. Brief description of the damage (water, mold, smoke, sewage)
3. When the issue was discovered
4. Access and contact details for the property
5. Photos, if available

When you contact us, we’ll document the loss and provide the remediation details commonly needed for insurance documentation. We’ll coordinate with homeowners or property managers to outline next steps and scheduling so you know what to expect.

For property managers

If you manage multiple units or commercial properties, call the same number to arrange prioritized scheduling and consolidated reporting. We can work within access windows and provide clear job summaries to help you manage tenants and contractors.

If this is an active emergency, call 678-682-9750now. Otherwise, use the form below to request service; include your preferred contact method and best times to reach you. That helps us assign a technician quickly and keeps the process efficient and calm.

Office: 450 Cemetery Street Suite 301, Norcross, GA 30071

What to have ready before we call you back

If you can, gather a few details before submitting the form or calling. Note where the damage is located, whether water is still active, and if any electrical areas are involved. If it is safe, take a few photos so our team can understand the situation quickly and help you prioritize the next step. You do not need perfect details to reach out. The most important thing is contacting Floodmasters as soon as possible so we can guide you through immediate action and response planning.